Before you begin
Ralen Park Inc. (referred to as "Ralen Park" or "we") has established this Privacy Policy to explain how we collect, use, store, share, transfer, and protect your personal information. This Privacy Policy applies to our website (www.ralen.cc), applications, and services we provide to you (collectively referred to as "Services").
Before using our Services, please read this Privacy Policy carefully and ensure you fully understand its contents, especially the bolded sections, so you can make informed choices accordingly.
By checking the consent box during Ralen Park registration, you acknowledge acceptance of this Privacy Policy. If you do not agree, please exit the registration page.
This Privacy Policy does not apply to third-party services accessed through our website or applications. We recommend reviewing third-party privacy policies before using their services. We are not liable for any third-party misuse of your information.
1. Definitions
1.1 "Data Controller": Ralen Park Inc., the Colorado corporation responsible for your personal data under this Policy (Colorado Entity ID: 20268067558; incorporated August 24, 2026):
| Country/Region | Data Controller | Address | Contact |
|---|---|---|---|
| United States (Colorado) | Ralen Park Inc. | 110 16th Street Suite 1460, Denver, CO 80202, United States | biaobruce@gmail.com |
1.2 "Ralen Park Partners": Third-party service providers including banks, payment processors, and clearing networks.
1.3 "Services": Payment processing, currency exchange, virtual cards, and acquiring services.
1.4 "Personal Information Export Standard Contract": Contract complying with China's data export regulations.
1.5 "Third-Party Beneficiary": Individuals entitled to rights under cross-border data transfer agreements.
2. Information We Collect
2.1 Information you provide:
- Registration details (name, phone, email)
- Payment information (recipient details, bank accounts)
- Compliance documents (for AML/KYC purposes)
2.2 Automated collection:
- Device information, IP addresses, and cookies
2.3 Transaction records:
- Amounts, currencies, exchange rates, beneficiary details
2.4 Third-party data:
- Fraud prevention and identity verification services
2.5 Communication records:
- Customer support interactions and surveys
3. Collection Methods
3.1 Direct collection through:
- Website/application usage
- Account registration (digital/paper forms)
- Customer communications
3.2 Automated technologies:
- Cookies and IP tracking (see Section 12)
4. Purposes of Processing
4.1 Account management and service delivery
4.2 Fraud prevention and regulatory compliance:
- AML/CTF screening
- Sanctions compliance
4.3 Service improvements and marketing:
- Customer surveys
- Product updates (opt-out available)
5. Data Sharing
5.1 No delegated processing to third parties
5.2 Limited sharing with:
- Regulatory authorities (when legally required)
- Ralen Park group companies
- Banking partners for payment processing
- Trusted service providers under confidentiality agreements
5.3 No data transfers except:
- During corporate restructuring
- With explicit consent
5.4 No public disclosures unless legally mandated
6. Data Storage
6.1 Security measures:
- Electronic storage with firewalls
- Access controls and antivirus protection
- Minimum 5-year retention for regulatory data
6.2 No absolute security guarantee for internet transmissions
7. Cross-Border Transfers
7.1 Data may be transferred to:
- United States
- Canada
- Hong Kong
- Europe
7.2 Chinese users' rights under Standard Contracts:
- 30-day opt-out period
- Right to request contract copies
8. Children's Privacy
8.1 No services targeted to minors (18 years)
8.2 Prompt deletion of accidentally collected child data
9. Your Rights
9.1 General rights:
- Data correction
- Deletion requests
- Access to information copies
- Processing restrictions
10. Jurisdiction-Specific Rights
10.1 California Residents:
- CCPA rights (access, deletion, opt-out)
- No data "sales" in past 12 months
10.2 PRC Residents:
- Access/correction via account portal
- Deletion rights (with exceptions)
- Account cancellation procedures
- Data portability options
11. Policy Updates
11.1 Notification of material changes:
- Website postings
- Email alerts (for significant changes)
13. Legal Provisions
13.1 Governing law: Hong Kong law
13.2 Arbitration:
- HKIAC-administered
- Seat: Hong Kong
14. Contact Information
For inquiries, email biaobruce@gmail.com.
15. Language
English version prevails over local translations.